FAQs
Frequently Asked Questions
Our physicians are highly trained and are experts in diagnosing conditions and choosing and administering drug therapies, such as chemotherapy, immunotherapy, biological therapy or hormonal therapy, either alone or in combination with other treatments.
We develop personalized, comprehensive treatment plans for all our patients, offering the latest therapies and supportive resources, and taking your particular needs into account.
As a patient at Hematology Oncology Care of Northern Virginia, you will be treated by a dedicated care team that includes physicians, medical assistants, registered nurses, phlebotomists, lab technicians and an awesome front office staff who are committed to delivering high-quality, safe, patient care.
We are committed to be here for you every step of the way to answer any questions and keep you informed from the moment of diagnosis, during treatment and throughout recovery.
At HOCNOVA we are 100% committed to quality.
Here you will receive the best medical care and the best support. Our entire staff has years of experience dealing with hematology-oncology patients and will be able to ask any questions you might have during your treatment.
Don’t feel afraid to approach any of us to ask us anything or just to look for comfort. We take our job very seriously. We provide confidentially , caring, professionalism and empathy to all of our patients.
We are here to help you, we are here to be part of your team!
Your insurance claims will be filed electronically by our onsite billing staff. You will only need to provide us with accurate insurance information and a copy of your insurance cards.
If this is a Medical Emergency dial 911. If You need to speak with the Physician on call after office hours please call the office at 703-698-9400 and follow the prompts for paging the physician on call. The physician will return your call.
Coverage is basted on your individual plan. All medical plans are different. Our office will call your insurance and obtain the following information. If you have a copay for a specialist office visit and if you have any deductible or out of pocket expenses.
When only having Medicare coverage, you would need a secondary insurance to pay for the 20% that Medicare allows. If you have no secondary coverage you would be responsible for paying the 20% at the time services are rendered. No insurance is better than another, it is always basted on your individual plan.
Cancer is the uncontrolled growth of abnormal cells in the body. Cells grow and divide to help the body function properly. Under normal conditions, cell reproduction is carefully controlled by the body.
However, these controls can malfunction, resulting in abnormal cell growth. Old cells do not die and cells grow out of control, forming new, abnormal cells. These extra cells may cause the development of a lump, mass, or tumor. Some cancers involving the blood and blood-forming organs do not form tumors but circulate through other tissues where they grow.
Over the phone:
Just give us a call to this number and we will take care of everything: (703) 698-9400.
In person:
You can also schedule your appointments in our office during your visits.
All of our facilities have wheelchair accessibility. If you need help with any patient just let us know.
We accept the following insurances:
• Medicare
• Common Wealth of Virginia
• Cigna
• Aetna
• Anthem
• BC/BS
• Carefirst
• United HealthCare
• AARP
• HealthKeepers
• GEHA
• Palmetto GBA- Railroad Medicare
• WPS- Tricare for Life